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ICT Solutions and Services | BUS 274

Contract details:

This arrangement is accessible to councils from the 1 July 2019. The arrangement is intended to provide councils in Queensland, Tasmania and the Northern Territory, with continued effective access to ICT Solutions and Services.

The range of products and services available can be broken into three major groupings of categories:


Hardware and Software & Licencing

  • Hardware – Traditional ICT computing devices, audio visual equipment, network equipment and hardware that supports or enhances the operation of ICT equipment.
  • Software & Licencing – Software solutions that may be delivered as a service over the internet or installed locally on a Purchasers hardware. May also include access licencing for software solutions.

Consultancy Services
Services to deliver on a statement of works relating to the use of ICT solutions to achieve business objectives. This includes:

  • Strategy & Planning
  • Project & Program Management

Solution Provision (may include supply only where the contractor is also performing the installation/integration and has been engaged to consult on the works from start to completion of the project)

All other categories
Virtual/Cloud – Cloud or virtual infrastructure that is delivered across or accessed via a network or the internet.

Business Systems – A Business System is software which can be used by Purchasers to better manage various business functions. In addition to a core Financial Management System, Purchasers may deploy various add-on modules which
provide additional functionality.

Security – Products or solutions that are specific to securing a purchasers operating environment from cyber security threats. This does not include single purchase or subscription based anti-virus/malware software, or CCTV systems.

Managed Services – Services where the Supplier agrees to provide a business or ICT capability to an agreed level of performance or service. This does not include managed administrative services such as call centre administration. This includes:

  • Infrastructure
  • Collaboration
  • Support

Contact Stuart Amos