Queensland Councils and The Small Business Friendly Program
The Small Business Friendly Program
Being small business friendly means recognising and considering small businesses as an important customer, recipient, and supplier to your community, services and/or organisational activities.
The Small Business Friendly (SBF) Program provides the framework, support and tools required to help local governments, Queensland Government agencies and large enterprise to realise their role in supporting small businesses.
By bringing people together around a common goal, the program aims to enhance the operating environment for small businesses and provide the opportunities they need to thrive.
The program is driven by each member’s commitment to the simple, yet powerful SBF Program charter focused on improving how members transact, interact, and support small businesses across Queensland.
It is not a box-ticking exercise – it is designed to create tangible and practical improvements and outcomes that help members not only deliver on their commitments to Queensland small businesses while also helping them be more efficient and effective.
Participating Small Business Friendly Organisations
There are 47 organisations who have joined the Small Business Friendly (SBF) Program to work together to fulfill their charter commitments and enhance the operating environment for small businesses in Queensland.
How to be small business friendly
Being small business friendly means recognising and considering small businesses as an important customer and supplier to your community, as well as a recipient of your organisation’s services and activities.
While every organisation is different, it requires leadership and a whole of organisation effort to fulfill the SBF Program charter commitments. Being small business friendly is a cycle of continuous improvement.
This simple Five-Step Approach to Being Small Business Friendly can help to get you started.
1. Know where you're starting from and where your organisation needs to focus for greatest impact
2. Share your commitments with the whole organisation, engaging the team to be part of making them a reality
3. Assemble a cross-functional team and gather the actions you're already doing, check alignment with your commitments, highlight any gaps for action and promote what you're already doing
4. Engage with internal teams and your customers to create, refine and prioritise your action plan then take actions to start implementing improvements
5. Be an active member of the SBF family by showcasing your achievements, sharing your experience and learning from other organisations on the journey.
If you would like to learn more about what the Queensland Small Business Commissioner could mean for you, please head over to Queensland Small Business Commissioner (qsbc.qld.gov.au)
